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Risk Management Consult Avoiding Surgical Systems Failures
Overview
Fortunately, systems failures are avoidable. That’s because the underlying problem is rarely the surgeon’s lack of skill or expertise, but his or her faulty communication practices while carrying out such basic duties as taking and recording the medical history, sharing findings appropriately with the patient and other professionals, reviewing medical records, and so on.
Objectives
Upon completion of this course, a physician should be able to:
1. Explain what a systems failure is, and how it differs from a simple error. 2. Explain why human errors can be managed but never eliminated entirely. 3. Describe documentation and communication practices that can help prevent human errors as well as aid in identifying and correcting such errors before they result in patient injury. 4. Explain how root cause analysis and the SBAR communication models work, and how they can be used to resolve sources of recurrent errors.
Target Audience
This course is designed for physicians who want to improve patient safety and reduce medical errors by confronting and addressing issues affecting systems failures.
Methodology
This is a self-study course consisting of text and CME test. Physicians should read the course content, answer the test questions and submit the answers for scoring. Those who complete the course with a score of 80 percent or higher will earn a maximum of 5 AMA PRA Category 1 creditsTM.
Faculty/Author
This course was developed by Rosemary Gafner, Ed.D. Dr. Gafner’s CV is available on request or online at https://www.medrisk.com/Medrisk/Faculty/CV/default.aspx.
CME Information
Medical Risk Management, Inc. is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians. Medical Risk Management, Inc.designates this continuing medical education activity for a maximum of 5 AMA PRA Category 1 creditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
This activity is valid for release January 1, 2008 and expires on December 31, 2010.
Commercial Support
This activity was developed solely by Medical Risk Management, Inc. without any outside commercial support.
Please check with your insurance carrier for approved courses before registering. Courses not approved by your insurance carrier will not be accepted by them for any discounts they may offer.
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